Insurance

Policy Services

Insurance

Manage Your Insurance Policy

Most of the changes that you can make to your insurance policy can be made on your insurance company’s website. To make this easy for you, we have provided helpful information for you below. To get started, you will need your insurance policy number. You may also need to register yourself and your policy number on the company’s website.

PROVIDER INFORMATION

American Modern

SELF-SERVICES
Make a payment
Receive email notifications
View policy documents
Make name and address corrections
Access to the myhomeworks home efficiency website.
Sign up for paperless
File a claim

WEBSITE
amig.com
Enter User ID and Password
For first time users, select 'Sign up now'

PHONE
You will need your policy number.
1-800-543-2644
Monday – Friday: 5:00 AM – 5:00 PM (PST)

APP
Yes. Pay your bill
Check policy status
Update name and address information
File a claim
Connect with your agent

American Strategic Insurance (ASI)

SELF-SERVICES
Make a payment
Contact your agent
View policy invoices
View policy documents
Payment history
View/Edit policy information
Report a claim

WEBSITE
americanstrategic.com
Enter Username and Password
For first time users, select 'Register My Policy'

PHONE
You will need your policy number.
1-866-274-8765
Monday – Friday: 5:00 AM – 5:00 PM (PST)

GeoVera

SELF-SERVICES
Make a payment
View policy documents
Report a claim
Check claims status

WEBSITE
mygeosource.com
Enter your User ID and Password
For first time users, select 'Register Now'

PHONE (24/7)
You will need your policy number.
1-800-324-6020

Kemper

SELF-SERVICES
Make a payment
Sign up and manage automatic payments
Go paperless
Get policy documents and auto ID cards
Track a filed claim
View your agents contact information

WEBSITE
ekemper.com
Enter Username and Password
For first time users, select 'get started now'

PHONE
You will need your policy number.
1-877-252-7878
Monday – Friday: 5:00 AM – 5:00 PM (PST)

MAPFRE

SELF-SERVICES
Make a payment
Manage your policies
View payment history and billing
View policy information
Report and check claims

WEBSITE
mapfreusa.com
Choose state and select 'Login or Register'
Enter Email ID and Password
For first time users, select 'Register Now'

PHONE
You will need your policy number.
1-800-222-2114
Monday – Friday: 8:00 AM – 6:00 PM (PST)
Saturday: 7:00 AM – 11:00 AM (PST)

APP
Yes. Show instant proof of insurance
Collect and upload accident details
File and view the status of a claim
Update account information
Pay bills online

MetLife

SELF-SERVICES
Make a payment
View and update account details
Submit a claim
Access policy documents
Proof of insurance cards
Set up paperless

WEBSITE
metlife.com
Select 'Log In'
Enter Username and Password
For first time users, select 'Create a new account'

PHONE (24/7)
You will need your policy number.
1-800-422-4272

APP
Yes. Submit an auto claim
Record auto accident details
View policy overview
Pay your auto and/or home insurance bills

Mutual of Enumclaw

SELF-SERVICES
View and edit your policy information
View your payment history
Make a payment
Set up, edit or remove EFT/RCC
Submit a claim
Proof of insurance cards
Access policy documents

WEBSITE
mutualofenumclaw.com
Enter Username and Password
For first time users, select 'Register New User'

PHONE
You will need your policy number.
1-800-366-5551
Monday – Friday: 8:00 AM – 5:00 PM (PST)

APP
Yes. Access Proof of Insurance Card
Policy Information
Contact Emergency Services
Start a claim
Towing and Roadside assistance
Find a preferred repair facility
Get a broken windshield fixed
Find a MOE agent

National Water Company

SELF-SERVICES
Request a new policy (Sewer Line, Water Line or both)

WEBSITE
nwccustomer.com
Enter Username and Password
For first time users, select 'Create an Account'

PHONE
1-800-790-3201
Monday – Friday: 8:00 AM – 5:00 PM (PST)

PersonalUmbrella.com

SELF-SERVICES
None

WEBSITE
personalumbrella.com

PHONE
1-877-222-4678
Monday – Friday: 8:00 AM – 6:00 PM (PST)

Progressive

SELF-SERVICES
Make a payment
View transaction history
View future installments
Set up, edit or remove EFT (EFT discount)
Proof of insurance cards
Access policy documents
Set up paperless option
Submit a claim
Claim status
Request a policy change

WEBSITE
progressive.com
Enter User ID and Password
For first time users, select 'Register for an account'

PHONE (24/7)
You will need your policy number.
1-800-776-4737

APP
Yes. View Coverage
View ID Cards
Contact your agent or claims adjuster
Make a payment
View billing history or future payment schedule
Access policy documents
Towing and Roadside assistance
Find a repair facility

Safeco

SELF-SERVICES
Make a payment
Track your claims
View your policy documents
Print new insurance ID cards
Update your name, address and more
Set up EFT/RCC
Add or delete drivers
Change personal or billing information
Update your home or auto loan provider

WEBSITE
safeco.com
Enter Username and Password
For first time users, select 'Register Now'

PHONE (24/7)
You will need your policy number.
1-866-272-3326

APP
Yes. Report an auto accident.
View auto ID cards
Make a payment
Update your contact information
Update your policy information
Check the status of your claim
Call roadside assistance

Travelers

SELF-SERVICES
Make a payment
Sign up and manage automatic payments
View your policy
Access policy documents
Monitor your account
Make a claim

WEBSITE
travelers.com
Select 'Log In'
Enter User ID and Password
For first time users, select 'Register now'

PHONE (24/7)
You will need your policy number.
1-800-842-5075

APP
Yes. Report a claim
Get roadside assistance
View and download your auto ID cards
View and make payments
Sign up and manage automatic payment plan
View your policy documents
Change your document delivery preferences

Life Insurance Companies

AAA Life Insurance Company

SELF-SERVICES
Make a single  payment
Setup recurring payments
Update your policy information
Update billing frequency
Update payment method
View payment history
View policy details
Access customer support

WEBSITE
aaalife.com
Select 'Log In'
Enter Username and Password
For first time users, select 'Sign Up Now!'

PHONE
You will need your policy number.
1-888-422-7020
Monday – Friday: 5:00 AM – 7:00 PM (PST)
Saturday: 6:00 AM – 3:00 PM (PST)

Banner Life

SELF-SERVICES
Make a payment
View your policy
Access policy documents
Make a claim

WEBSITE
lgamerica.com
Select 'Sign In'
Enter User ID and Password
For first time users, select 'Don't have an account with L&G America?'

PHONE
You will need your policy number.
1-800-638-8428
Monday – Friday: 5:00 AM – 2:00 PM (PST)

Symetra Life

SELF-SERVICES
Make a payment
View policy Information

WEBSITE
symetra.com
Select 'Log Into My Account'
Enter User Name and Password
For first time users, select 'New User Registration'

PHONE
1-800-796-3872
Monday – Friday: 6:00 AM – 4:30 PM (PST)