Customer Service


General Services

Get the help you need, whether you're reporting a claim or paying your bill.

Report a Claim Make a Payment

Contact Us

We're available by phone, email or via a local agent, to handle all your insurance needs:

CALL: 1-877-222-4678
HOURS: 8:00 am - 6:00 pm (Monday-Friday)
FAX: (425) 468-5945

Policy Services

Update your policy and contact information, request an auto ID card, and more.

Find an Agent

Contact an experienced AAA Insurance agent near you.

Helpful Tips

Tips to help your claim go smoothly - and hopefully prevent it in the first place.

Insurance Matters

Learn more about the AAA Insurance experience in our Welcome Kit. 

Driver Safety

AAA offers driver safety programs that can help you become a safer and more aware driver. You may also qualify for great discounts on your auto insurance.

Driver Improvement

These courses focus on traffic crash prevention, and enhance driver safety and confidence.

Online Driving Courses

These user-friendly courses are designed to make it easy for you to learn at you own pace.

Teen Driver Safety Guide

AAA offers tools and resources to help facilitate the learning-to-drive process for parents of new and future teen drivers.