About us

who we are

AAA Washington is a not-for-profit service organization that’s all about helping PNW folks travel confidently through life. We may be best known for our legendary roadside assistance but we’re so much more. Think about it: you don’t get just one A – you get three! That means we go above and beyond in all that we do for our 1.2+ million members: yes, towing, but also travel, insurance, Perks, financial services and beyond! We’re also part of this community, dedicated to making an impact in mobility, EV adoption, charitable giving, road safety legislation and many other efforts. We serve the entire state of Washington and northern Idaho, as one regional “club” of the larger AAA National organization.

AAA store employees

Careers at AAA Washington

Looking to jumpstart your career? We’re all about helping you grow as we help members go. You might know us for towing, but we have a huge variety of roles available, from drivers to call center folks to corporate roles in IT, Marketing, Finance and more. 

We’re also 100% dedicated to making sure every team member is well taken care of. That’s just one reason we were named a Best Place to Work by Puget Sound Business Journal in 2023. 

Sound good? Join us!

Leadership

Meet the team driving our vision and mission.

Headshot of AAA Washington CEO, Heather Snavely

Heather Snavely

President & CEO

Carrie Wilson

Chief Financial Officer

Megan West

Chief Experience Officer

Michael Riley

Vice President, Sales

Percy Hoffmann

Chief Operating Officer

Sherysse Morris

Chief People Officer

AAA Washington Board of Trustees

Aaron August
Puget Sound Energy
SVP, Chief Customer & Transformation Officer
King County

Cindy Bolton
Seattle Art Museum
Chief Financial Officer
King County

Dr. Sheila Edwards Lange
UW Tacoma
Chancellor
Pierce County

José Gaitán
The Gaitán Group, PLLC
Managing Member
King County

Paula Hammond
WSP USA
SVP, National Transportation Market Leader
Thurston County

Denise Moriguchi
Uwajimaya, Inc.
President & CEO
King County

Patti Paris
Retired
Chief Financial Officer
Grant County

Jim Pirak
Talbot Financial, LLC
Partner
King County

Ken Ryals
Goodwill
Chief Advancement Officer
King County

Tim Schauer
TSchau Partnerships, LLC
Land Development Strategist
Clark County

Erika Sanchez
Tech Executive
King County

Christine Varela
DH
Partner
Spokane County